Oct 21, 2022 · Before I submit a formal written complaint to British Gas, is anyone else having problems accessing details in their online account?

Aug 18, 2023 · British Gas recently moved me on to their new system. I sent in meter readings as requested.

Nov 6, 2023 · British Gas have moved me to their new accounting system. On the latest bill I have a new account number & there is no detail for how to pay by faster …

Dec 31, 2025 · I have been unable to log into my online energy account for about 3 weeks.

Sep 27, 2024 · During the financial crisis, I was involuntarily transferred back to British Gas after having switched to a different supplier a year earlier due to unsatisfactory customer service.

Jan 11, 2024 · For some reason, I can no longer see my electricity account now when I og into my account with British Gas.They told me it's because the gas and electricity were registered with …

Oct 11, 2024 · Hi, I like to think I can spot a scam as I am overly suspicious about everything but I (almost) fell for this one purporting to be from British Gas.

Apr 14, 2022 · I got 2 identical emails from BG telling me that my account has been updated to their "new look" system. But when I try to log in there's no data, no direct debit set-up,no meter reading …

May 31, 2022 · Hi, British Gas have migrated my account to their new system and ever since I have had nothing but problems and I cannot access my account.

Jan 10, 2025 · I've just had a disappointing and expensive experience with my BG HomeCare service. Skip to the end for advice and info on using your HomeCare service that may save you money. A …