Learn how to submit a complaint to the FSPO, including steps, time limits, and necessary documentation for financial and pension disputes.

If you lose your case, you won’t have to pay charges to the FSPO or to the financial services firm against which you took your claim. You may use a solicitor or any other professional to help you with …

Financial Services and Pensions Ombudsman

For short term financial services, a six year time limit applies to complaints. Complaints must be made six years from the date of the act or the conduct giving rise to the complaint.

There are procedures for dealing with a complaint where an eligible consumer, or an actual or potential beneficiary dies, or is a minor or is otherwise unable to act for himself or herself (claim may be …

May 25, 2018 · Details of the complaints process for the Financial Services and Pensions Ombudsman, which deals with consumer complaints about financial service providers.

Mar 31, 2026 · We are an independent, impartial, fair, and free service that helps consumers to resolve complaints about regulated financial service providers and pension providers. If you're not satisfied …

The Financial Services and Pensions Ombudsman (FSPO) is an independent, impartial, fair and free service that helps resolve complaints with pensions providers and regulated financial services …

Sep 24, 2024 · The FSPO has a short video guide on the steps to take to make a complaint. You should enclose copies of all relevant documents and correspondence, including any correspondence with …

The Financial Services and Pensions Ombudsman is an independent, impartial, fair and free service that helps resolve complaints with pensions providers and regulated financial services providers