LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Enterprise workflow management platform ServiceNow on Wednesday announced its second AI-related acquisition this year. The terms of the deal weren’t disclosed. Data.World was most recently valued at ...

At Knowledge 2026, ServiceNow expanded its AI control tower with agent governance as markets question the future of SaaS despite accelerating growth.

Ricky oversees and leads the editorial team for BizTech magazine. He's a writer, technology enthusiast, superhero lover and eternally curious. While many thought leaders, policy makers and tech ...

NEWTOWN, Pa., May 5, 2026 /PRNewswire/ -- EPAM Systems, Inc. (NYSE: EPAM) today announces its production-ready AI capabilities for ServiceNow development at Knowledge 2026, taking place on May 5–7, ...

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

Standard Chartered, Hitachi Energy and the State of Hawaii share how they are putting ServiceNow to work in production - and why governing AI agents, not building them, is now the harder problem.