Effectively managing cybersecurity programs is a bottom-line issue. Learn how to provide specific, measurable metrics targeted to your stakeholders. When it comes to measuring the performance of their ...

A new program by the defense agency that helped develop stealth technology and GPS aims to measure and predict how human teams perform together and improve training with scientific tools. The Defense ...

Do you know your loyalty program's effective discount rate? Measuring the health of your loyalty program requires more than just evaluating database size or member spend. The true value of a loyalty ...

You often hear chief compliance officers speak about benchmarking. CCOs often reveal their competitive streaks when they collect information about other companies’ compliance programs. It can easily ...

Using the Health Plan Employer Data and Information Set (HEDIS), the National Committee for Quality Assurance partners with more than 90% of the nation’s managed care organizations to collect, audit ...

The word "performance" is widely used in many contexts. When applied to infrastructure, the word generally is understood to mean supplying clean water, moving people and goods from one point to ...